Name: Theoretical
Author: Eigentheory

Question 1

What services does Eigentheory offer?

Accepted Answer

Eigentheory offers data strategy design, model as a service, AI model fine-tuning, strategic advisory, and systems engineering. We architect and engineer intelligence through unified flows — making sense of behaviour, inventory, and capital movements.

Question 2

What is Theoretical?

Accepted Answer

Theoretical is Eigentheory's privacy-first customer behaviour intelligence platform. Customers get loyalty cards, appointments, offers, and receipts in one place for free. Businesses get segmentation, churn prediction, targeted promotions, and customer scoring across multiple pricing tiers.

Question 3

Is Theoretical free to use?

Accepted Answer

Yes, Theoretical is free for personal use. Customers get loyalty memberships, bookings, gift cards, deals, and receipt management at no cost. Business plans start from ZAR 599 per month.

Question 4

How does Eigentheory protect privacy?

Accepted Answer

Eigentheory follows a privacy-by-design approach. We collect only essential information for modelling, our technology is disconnected from advertising networks and data brokers, there is no web tracking of internet habits, and no data resale. Data control remains with our customers and their customers.

Question 5

Where is Eigentheory based?

Accepted Answer

Eigentheory is based in Johannesburg, South Africa at 1st Floor, Block B & Block C, Metropolitan Park, 8 Hillside Road, Johannesburg, 2196. We serve clients in South Africa and worldwide.

Question 6

What pricing tiers does Theoretical offer for businesses?

Accepted Answer

Theoretical offers Business Classic at ZAR 599 per month for small businesses, Business Classic Premium at ZAR 1199 per month for growing businesses, Business Noir at ZAR 4799 per month for established businesses, and Enterprise Solutions with custom pricing for large enterprises.