Name: Theoretical
Author: Eigentheory

Question 1

What services does Eigentheory offer?

Accepted Answer

Eigentheory offers data strategy design, model as a service, AI model fine-tuning, strategic advisory, & systems engineering. We architect & engineer intelligence through unified flows — making sense of behaviour, inventory, & capital movements.

Question 2

What is Theoretical?

Accepted Answer

Theoretical is Eigentheory's privacy-first customer behaviour intelligence platform. Customers get loyalty cards, appointments, offers, & receipts in one place for free. Businesses get segmentation, churn prediction, targeted promotions, & customer scoring across multiple pricing tiers.

Question 3

Is Theoretical free to use?

Accepted Answer

Yes, Theoretical is free for personal use. Customers get loyalty memberships, bookings, gift cards, deals, & receipt management at no cost. Business plans start from ZAR 599 per month.

Question 4

How does Eigentheory protect privacy?

Accepted Answer

Eigentheory follows a privacy-by-design approach. We collect only essential information for modelling, our technology is disconnected from advertising networks & data brokers, there is no web tracking of internet habits, & no data resale. Data control remains with our customers & their customers.

Question 5

Where is Eigentheory based?

Accepted Answer

Eigentheory is based in Johannesburg, South Africa at 1st Floor, Block B & Block C, Metropolitan Park, 8 Hillside Road, Johannesburg, 2196. We serve clients in South Africa & worldwide.

Question 6

What pricing tiers does Theoretical offer for businesses?

Accepted Answer

Theoretical offers Business Classic at ZAR 599 per month for small businesses, Business Classic Premium at ZAR 1199 per month for growing businesses, Business Noir at ZAR 4799 per month for established businesses, & Enterprise Solutions with custom pricing for large enterprises.